Black Lion Protective Services, LLC ("we," "our," "us") respects your privacy. This policy explains what information we collect through blacklionprotective.com, how we use it, and the choices you have.
Information We Collect
We collect only the information you choose to provide through our website forms: your name, phone number, email address, property type, city/town, and the details of your inquiry. If you opt in to text messaging, we also record your consent, the date and time it was given, and the IP address it came from, this record is required for messaging compliance.
Like most websites, our hosting and analytics tools may automatically collect standard technical data such as browser type, device type, pages visited, and general location derived from IP address.
How We Use Your Information
We use the information you provide to respond to your inquiries, schedule and deliver security services, send text messages you have expressly consented to receive, manage client accounts and invoicing, and improve our website and services.
What We Never Do
We do not sell, rent, or trade your personal information to third parties. Your information is shared only with service providers who help us operate (such as our website host, email provider, and client management system), and only as needed to serve you.
Text Messaging
Text messages are sent only to individuals who have expressly opted in. Message frequency varies; message and data rates may apply. You can opt out at any time by replying STOP to any message, or get assistance by replying HELP or calling (888) 844-9117. Consent to receive texts is never a condition of purchasing any service. Mobile opt-in data and consent records are never sold or shared with third parties for marketing purposes.
Data Security
We take reasonable administrative and technical measures to protect your information, including secure transmission of form submissions and access-restricted storage. As a licensed security agency, protecting information is part of how we think.
Data Retention
We retain inquiry and consent records for as long as needed to serve you and to meet legal and compliance obligations, after which they are deleted.
Your Choices
You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it (subject to records we're required to keep for compliance). To make any of these requests, email contact@blacklionprotective.com or call (888) 844-9117.
Cookies & Analytics
Our site may use cookies and analytics tools (such as Google Analytics) to understand how visitors use the site. You can control cookies through your browser settings.
Children's Privacy
Our services and website are intended for adults and businesses. We do not knowingly collect information from children under 13.
Changes to This Policy
If we update this policy, the new version will be posted on this page with a revised date.
Contact Us
Black Lion Protective Services, LLC
Phone: (888) 844-9117
Email: contact@blacklionprotective.com
Serving all of Massachusetts